Elite Maintenance Services Group, Australia Wide With Pride
At Elite, every job is backed by a clear, written guarantee. Our technicians are police-checked and fully insured, and Elite is CM3 certified.
What we guarantee
- Work done right. Every treatment, inside and out, is carried out by a trained technician using registered products applied as their labels direct.
- Satisfaction guarantee. If the pests we treated are still active in the treated rooms within a reasonable period, and the preparation and care advice was followed, we will return and re-treat at no additional cost.
- Responsive service. We respond promptly to every enquiry and work around your schedule, including outside trading hours for businesses.
- Insured. Elite carries $20 million in public and products liability cover. Documentation is available on request.
- Transparent and accountable. You receive a per-room quote before we arrive, honest advice on what we can and cannot treat, and written confirmation of the work when you need it.
If you're not satisfied
Contact us and tell us what's wrong. We will assess the issue and, where the work has not met the agreed standard, re-attend to correct it. Your feedback is reviewed by our team and used to keep our standards high.
Your rights under Australian law
This guarantee is provided in addition to the consumer guarantees you are entitled to under the Australian Consumer Law. Nothing in this guarantee limits or replaces those rights. Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
Last updated: November 2026
General Pest Control
